Privacy Statement

Bute Pets (Registered under domains as “butepets.co.uk / butepets.com”) is committed to protecting your privacy. Before providing us with your details, please read the following information which concerns the protection of your personal data. In this policy “we”, “us” and “our” means Bute Pets and “you” means the individual using the Bute Pets Web site (“Site”).

YOUR DATA

Bute Pets takes the privacy of our customers and visitors’ data very seriously. We comply with the requirements of European Union data protection legislation and adhere to the UK Data Protection Act 1998 in relation to the processing of any personal data we obtain from you and are registered with the Information Commissioner’s Office, Registration Number TBC.

SECURITY AND THE BUTE PETS WEB NETWORK

Bute Pets endeavours to take all reasonable steps to protect your personal information. All the data collected by us is stored on secure servers. Please note that as Bute Pets is a company with a global internet audience, Bute Pets may operate a number of web sites around the world and any information you submit may be sent electronically to a server for one of these web sites in another country. Please note that by sending your personal information to us and browsing this Site you acknowledge and agree to the cross-border transfer of your information.

WHAT INFORMATION DOES BUTE PETS COLLECT AND WHAT DO WE DO WITH THIS INFORMATION?

Bute Pets holds and processes personal information which you provide via the Site as follows:

IP Addresses
We use IP addresses to help diagnose problems, to administer our Site and to gather demographic information. We use Google Analytics to help us gain insights into our website visitors using IP addresses and geo-locations (country-level). When you visit our site we recognise only your domain name and not your email address. We will see your email address only if you give it to us by filling out a form or by sending us an email message.

Cookies
A cookie is an element of data that a web site can send to your browser which may then store it on your system. Most browsers will automatically accept a cookie but it is possible to set your browser to notify you prior to it being sent and at which point you can accept or reject it. If you disable cookies from your browser you may not be able to access certain features of our Site.
We use cookies to keep count of your return visits to our site, to accumulate and report anonymous, aggregate, statistical information on website usage and to save your email address and other selective information you give us so you do not have to re-enter it each time you visit our site. We may also use cookies to track visitor browsing patterns in order to tailor our information offerings to you and others who use the site.
We use Google Analytics software to track user site visitor habits. The data collected from this software will be used for internal purposes only to improve web site design, navigation and promotion thereof. Any data that has been collected by this method will not be passed, nor sold, to any third parties.

User Registration
If you choose to register, we can send you requested information on our services, other product information, news or promotions.

Email addresses
If you choose to give us your email address, we will communicate with you via email and may inform you from time to time of our new services, products or other information which we think may be of interest to you. We do not share your email address with third parties outside of Bute Pets.
You can opt out of receiving email communications from us whenever you like by choosing the unsubscribe option as provided within our email communications or by submitting an online request.

If you have subscribed to our mailing list, you have the option to unsubscribe at any time.

Personal / Company Information
If you have provided us with your personal and/or other company information, then this information is used in the process of a business pre-sale, post-sale, servicing and/or support transaction. The information gathered will be used to build and maintain the supplier/customer relationship and communications thereof.

WHAT IF YOU THINK WE HAVE INCORRECT INFORMATION ABOUT YOU?

You have the right to have any personal data which we hold on you kept accurate and up-to-date. If you believe that any information we are holding on you is incorrect or incomplete, please email us by clicking on this link: D ata Controller. We will promptly change any information found to be incorrect.

In addition, you have the right under the Data Protection Act to be informed about any personal data which we hold on you. If you request access to that information you must do so in writing to the Data Controller, Bute Pets, 73 Montague Street, Rothesay, Isle of Bute, PA20 9DA and we may request a small fee to cover our administration charges.

OTHER WEB SITES

Bute Pets may provide hyperlinks from the Site to web sites of third parties. Please note that this privacy policy applies only to the contents of the Site and not to those web sites to which we may provide a link. Bute Pets is not responsible for the privacy practices or the content of other web sites.

CONTACT US

If you have any questions about this privacy statement, then please write to: Data Controller, Bute Pets, 73 Montague Street, Rothesay, Isle of Bute, PA20 9DA

Last Updated: 10th March 2016